Frequently Asked Questions
Find answers to common questions
What is 1 JD Shop?
1 JD Shop is an online store offering a wide range of products for 1 Jordanian Dinar or less. We provide household items, kitchen tools, toys, party supplies, and everyday accessories at affordable prices.
How can I place an order?
Browse our products, add items to your cart, and proceed to checkout. We accept various payment methods including Cash on Delivery.
What are the delivery options?
We deliver across Jordan. Delivery takes 1-3 business days in major cities and 3-5 business days in remote areas. Delivery fees are calculated at checkout.
Can I track my order?
Yes! Once your order is shipped, you'll receive a tracking number or we'll notify you via WhatsApp/phone about the delivery status.
What if I want to return a product?
We accept returns for damaged or defective items. Please contact us within 7 days of receiving your order with your order number.
How can I contact customer support?
You can reach us via WhatsApp, email at support@1jdshop.com, or phone. Our business hours are Saturday-Thursday, 9:00 AM - 6:00 PM.